Frequently Asked Questions
Everything you need to know about making your space feel like home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. Larger furniture pieces requiring freight delivery typically arrive within 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, Rescript ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also view your order status by logging into your Rescript account dashboard.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and we use recycled textiles whenever possible to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options through Affirm and Klarna for larger furniture purchases.